The Metrash2 app has made it easier than ever to stay connected with Qatar’s Ministry of Interior services. If you’ve recently changed your SIM card or lost access to your old number, it’s important for you to change mobile number in Metrash to keep receiving important alerts, OTPs, and government notifications.
This guide will walk you through the simplest and most effective ways to change mobile number in Metrash ensuring uninterrupted access to all essential services.
📢 Metrash App 2025 Update:
The Ministry of Interior has officially replaced Metrash2 with the new and improved Metrash app as of March 1, 2025. To continue using MOI services, customers must now download the latest app.The new version features a modern interface, biometric login, multi-language support, over 440+ e-services, and secure payment options like Apple Pay.
It also allows service authorization for family members. Please uninstall the old Metrash2 app and install the new Metrash app from the App Store or Google Play to stay connected.
You can find more updated information on metrash here!
Easy Steps to Change Your Mobile Number in Metrash
Step 1:Visit the MOI official website
Go to the ministry of interior official website by using web browser.
Step 2: Go to the inquiries section
Once on the home page, look for and select the “inquiry” icon.This section is located on the first row of the home page.This will lead you to the “MOI services” page.
Step 3: Click on Metrash service
From the list of services, click on the “metrash” . this will take you to metrash page
Step4:Click on metrash for individual
After reaching the Metrash page, click on the “metrash for individual” option.This option will lead you to the individual service section.
Step5: Putt all the necessary detail(New mobile number and QID)
Fill all the necessary detail as required such as QID, new mobile number, date of birth in the given sections
Step 6: Language and recaptcha
Choose your desired language as Arabic or English from the given option and Fill in the recaptcha code displayed on the screen in given section to verify that you are human
Step7: Click on “change number” button
After filling all the required information sections, click on the “change number button” and this is done.
With these steps, your application to change your metrash mobile number has been submitted, and you will need to wait a bit for an update.These simple steps will let you quickly and effortlessly alter or update your mobile number.
Who Can Update the Mobile Number?
Metrash allows you to update your cellphone number if you are a Qatari citizen or resident with a valid Qatar ID (QID).The new number must be an active SIM card registered under your QID.
Troubleshooting Tips
If a “SIM Not Registered” error appears, contact your ISP (Ooredoo or Vodafone).
Ensure that your new mobile number is operational and capable of receiving SMS.
